IT Support Solutions.

It Health Check & Audit, IT Solutions Strategy & Design, Onsite & Remote Support

What you can expect with this service

IT Health Check & Audit

The ongoing performance of the Information Technology (IT) operating systems and infrastructure for an operational hotel are of critical importance. It is imperative that your property remains running and fully functional 24/7.

Old systems over time, will need to be replaced; whilst operational efficiencies can be achieved by introducing new technology that allows your teams to be more productive.

By adopting a proactive approach to managing your IT, you will ultimately save money in the long run. An IT health check is performed by the RemoteHQ team on your business. Our experts will review your site and provide a checklist which identifies opportunities for improvement, issues that need to be resolved and risks that you may not be aware of. This information will help support the business case for continuous improvement.

IT Solutions Strategy & Design

Designing the right IT solution for your business is not always obvious to those working within the business. As external IT consultants, the RemoteHQ team are uniquely placed, in that they live and breathe hotels on a daily basis. We are independent and we have the advantage of working with some of the biggest names in the hospitality industry.  Our team is at the forefront of new design and IT solutions in the hospitality industry, which is why you should engage our team of experts to help optimise your property. Our comprehensive knowledge and experience with IT operating environments coupled with our established relationships with industry vendors are your advantage in designing an IT Solution fit for your property.

Onsite & Remote Support

The RemoteHQ team provide specialist IT support to the hospitality industry, offering an end-to-end solution to outsource all your IT requirements. We are an Australian based company with national coverage. We appreciate that each of our clients’ needs are different, so we offer our clients flexible working arrangements, providing managed IT services, with onsite and remote support.

Request an onsite review for IT support solutions