Novotel IBIS
Melbourne Airport
- 464 Rooms
- 7 Floors
Offering guests two accommodation and leisure options at Melbourne Airport
RemoteHQ was engaged by APAM, the owners of Melbourne Airport, to support the opening of the airport’s first hotel development: a dual-property site featuring Novotel and Ibis Styles.
Services & Solutions Provided
How we played a part in their transformation
- Pre-Planning
- Consultation
- Technical Advice
- Budgeting
- Vendor Selection
- Application Installation
- Application Design
- Application Support
“The RemoteHQ team has been an absolute pleasure throughout. We look forward to continuing to work with you guys in the future. True professionals (and bloody smart too).”
Daniel Boyle // Senior Operations Manager, Vicinity Centres
Novotel IBIS Melbourne Airport
The project included pre-planning, consultation, technical advice, budgeting, vendor selection, and application installation design and support.
This project presented unique challenges, such as aligning with Accor brand standards, integrating the airport’s traveler information network, and maintaining strict security while connecting to airport systems. RemoteHQ deployed its expertise to deliver:
- Integration of flight information into in-room entertainment systems
- Advanced guest technology, including online check-in, mobile keys, kiosks, and online ordering
- Support for amenities like a wellness spa, gym, and co-working space integrated with hotel F&B
operations - Coordination with third-party operators to ensure seamless service delivery
By collaborating with the client and stakeholders, RemoteHQ delivered a benchmark-setting technology solution that seamlessly blends innovation with traditional service excellence, positioning the client for long-term success in the hospitality industry.
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35 new hotel openings delivered and 40+ live environments supported.
